Job Title: Program Assistant 

FLSA Status: Full Time - non-exempt 
Reports to: Shift Supervisor

Schedule: FT, varies
Supervises: N/A

Rate of Pay: $21/hour

Close Date: 1/11/2024

Benefits: Standard; Full-Time, Non-Exempt employees are eligible for but not limited to the following:

• Health, vision, dental, life as well as voluntary life and disability insurance
• Sick leave benefit – 1 day per month, 12 sick days per year (accrual and availability begins at hire)
• Vacation benefit – 10 vacation days per year, accrued at the rate of .0385 hours for each hour worked, excluding overtime (accrual begins at hire but may not be used until the completion of six months of employment)
• One floating day off for use (accrued immediately, and again annually, but may not be used until the completion of the initial three-month introductory period of employment)
• Pension Plan (after one year of continuous service)
• Voluntary Tax-Deferred Annuity Plan (403(b)plan)

Function: The program assistant is responsible for the safety and security of the clients and volunteers who are in our facilities including congregate settings and non-congregate settings. Treating all those receiving shelter with dignity and understanding, the program assistant implements the rules of the shelter program fairly and equitably. Any special or unusual concern is to be brought to the immediate attention of the supervisor.

Duties and Responsibilities: (List by section/topic as possible)

1. Provide inside and outside security and safety of the building, as well as the shelter population.
2. Must always remain awake while on the job for the safety and security of the clients.
3. Know and enforce facility rules.
4. Supervise nightly shelter registration, providing accurate count for supervisor’s use.
5. Maintain ongoing professional relationship with all interpersonal contacts. Mediate problems with shelter population.
6. Performs security and fire watches both inside and outside of the building.
7. Maintain all program materials in an appropriate manner.
8. Coordinate cleanup of facility both inside and outside as assigned.
9. Provide information and referral to social service programs as needed or refer to appropriate staff as needed.
10. Perform record keeping duties.
11. Attend all staff meetings as assigned.
12. Performs all other duties as assigned.

Knowledge, Skills and Abilities Required:

Commitment to the mission of The Salvation Army

Strong communication and people skills

Demonstrated history of providing professional, effective case management services

Competent in providing a positive, solution-focused approach to working with troubled program participants

Able to conceptualize, teach and model case management skills, including motivational interviewing and trauma informed care.

Experience providing supervision to staff.

Desire to serve others by building on their strengths

Competent in working independently within clear parameters in a team environment

Qualification and Education Requirements:

High School diploma or G.E.D. required. Work experience commensurate with the duties and responsibilities preferred.

The Salvation Army Mission Statement:

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Acknowledgement of Religious Purposes of The Salvation Army:

I have been informed and understand The Salvation Army's religious purpose and status as a church. In my employ, I will not undermine the religious mission or religious purposes of the organization, nor will my professional conduct conflict with, interfere with, or undermine its religious programs or religious purposes.

Physical Requirements:

Ability to walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis. Ability to grasp, push, pull, and reach overhead. Ability to operate telephone. Ability to lift to 25 pounds. Ability to access and produce information from the computer. Ability to understand written information. Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A request to modify or adjust these requirements may be made to your supervisor and HR. The Salvation Army would attempt to satisfy requests if the accommodation needed is reasonable and presents no undue hardship.